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Your products have limited visibility – Google Merchant Center
Got an email from Google Team, they haven’t suspended the account yet. Is anyone else coming across this similar email?
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Hi there,
Thank you for listing or selling your products across our shopping experiences on Google. We’re here to help you get discovered by shoppers, with the choice to list for free, advertise, or sell on Google.
**Unfortunately, we’ve found an issue with your account** (XYZ – Account ID: 00000) **that requires your attention: Misrepresentation. As a result, your free product listings have limited visibility.** Your Shopping ads are unavailable for display to users.
According to our findings, there was a problem identified with your account and/or store website. [Learn more about our policies and requirements to ensure your account has full functionality and your products are active](https://notifications.google.com/g/p/APHC3cpd3O0Jx7GLcOArWYOlOYa4xeSQ3k1jxqQML962UHugX7Q4UAj6zfgdsFYxVPnMqSJe8Pp2FgTUrQ5arRxkM5LLT7E_mnWRINJxOjIGWgt6NpGpV6ScGlhmMXN4papj0IrVN473HYtICtkISH1swi0iOz5nwnX86x5ppLHclVgz9kI13lJ3xUk1upBO3myENSqot0Spl0WxHoojNbehGlnZ9Q).
**How to fix**
1. Read [our policies](https://notifications.google.com/g/p/APHC3crHTLlTACVBJU51yR55k-2_uOULfpnXQDoKZa-uV3Sv71pLhARATX1sAArU3vg-eE-TiqaSwfZ41Votrf-121K-UN9nz2JYdSTbnzhXfVB0jYc-vQZ5kkJ4rc8gdx9-D2cAtmtU8aRHeg3h3XqmZJX7zZURc5uxSPqo9OVsUQev4TOFHcckbY3cgMMd9BegR11G1V6izMHN8J_VPzsM6Ac) to learn more about our requirements to benefit from Shopping ads and Free listings.
2. Fix the open policy issue(s) on your account.
1. Before requesting a re-review, please acknowledge the [potential impact](https://notifications.google.com/g/p/APHC3copcXtgZCsMEA73sE0qq8HggILpET5hzscZwB7xhdajggMV_e7aPCfxjlnYmOnCKfcLf5aql8Mz-Ur2y-7MhQwXzVCgRGMQXyRj0sxEN8c2fSy4oTMahe8cGeze3-y2BDzt2_qwHMaMaL1iCpwcYuzGpwmllGlHBGVIF6QXsn4MGs1vBp4-oeHe6YDrnEsfQNNr-0NDOse_eomqEnEmzbQ8SJYoHcAxtog5DTsW6-JH).
3. Request a review of your account.
1. If you’ve taken action to resolve the issue(s), [request a Merchant Center account review.](https://notifications.google.com/g/p/APHC3cqQ7TRgqqzbDQoIAgD5mZUk7NdVYtYr356oGvDKsDCOszSqsidPKJzdnwdIsCjYjYXV7rj0YPSqwVypugjj4oIRQ5spxm4Nsdmvq0RJoP4MOYNE6LsNcocwebyWjIiQX-0Lg4KhgPAYqpwkZQD3aYGlpYWicCu0t4-BwfBeDDkZ5zT5FcpzQOpp7rYGjfBpECwNHq2fPlVpSl2c91-DcvmQiJEk7zVY21tpxOEkdyggP4JpgQE)
2. If you participate in a third-party program, request a review there or fill out this [form](https://notifications.google.com/g/p/APHC3crCmwZUyZXsp55sFqVTQFlSl8aUd2NA9QtsoX9aPqtxGIyiUzsEV3KWvVUS14NpnFAxt9Qlb7_8EAEh02IVfDFiw7UJDTh_UMkc54xNiYcT1GgpH_L_EXEBOSD_BQZ-n8bg47mqwWzL2_yINUjRrDUVxg-gN2lCNf1bA8-eKtz4Cmg13fsJ5-0NjvBFtDd_uW9j1IewXCu2BZ-ksJWALWxIfutp).\*[Learn more about the Misrepresentation policy](https://notifications.google.com/g/p/APHC3cpd3O0Jx7GLcOArWYOlOYa4xeSQ3k1jxqQML962UHugX7Q4UAj6zfgdsFYxVPnMqSJe8Pp2FgTUrQ5arRxkM5LLT7E_mnWRINJxOjIGWgt6NpGpV6ScGlhmMXN4papj0IrVN473HYtICtkISH1swi0iOz5nwnX86x5ppLHclVgz9kI13lJ3xUk1upBO3myENSqot0Spl0WxHoojNbehGlnZ9Q)
**When to fix**
We recommend that you take immediate action to resolve all reported account issues. Currently, the status of your account per program is the following:
* **Free listings:** Your product listings have limited visibility.
* **Shopping ads:** Your Shopping ads are not displayed.If you believe our findings are an error or you’ve fixed the issues, we want to help. Use the “Request review” button in the [Diagnostics page](https://notifications.google.com/g/p/APHC3cqQ7TRgqqzbDQoIAgD5mZUk7NdVYtYr356oGvDKsDCOszSqsidPKJzdnwdIsCjYjYXV7rj0YPSqwVypugjj4oIRQ5spxm4Nsdmvq0RJoP4MOYNE6LsNcocwebyWjIiQX-0Lg4KhgPAYqpwkZQD3aYGlpYWicCu0t4-BwfBeDDkZ5zT5FcpzQOpp7rYGjfBpECwNHq2fPlVpSl2c91-DcvmQiJEk7zVY21tpxOEkdyggP4JpgQE) of your [Merchant Center account](https://notifications.google.com/g/p/APHC3cqkRqaVzqU9vyx6abv7yDclq8wBw3ZhGfQCMNicZ4HjbQ4B5GFW7IbzAr7sLu0JdKfkQIlOGpLothvM4TFMI3oZtPIxsWVoC7xPxwkaGNUo4FyeARDFpdZ_6ov5RZksW10ETrZE4_xCQ6x_le_GXNAk5Qlfw125Ae5egNW-Qw8b8PfJ6fb4819GWf3NId6nDy8LXzfzeTQuqP4ZRYe0FU42A1tt9II) to request an account reevaluation. You can also [contact us](https://notifications.google.com/g/p/AD-FnEy42quz6yJNBEOgexz06OjN8WePwNxQ8qEUSwLcmrSgafMWl8RumKPALBL2xijQxp-MPYoLd6yqqs3gS_ECee2UG-E8fzKpfk5Dz-D6KNOb) if you have any questions.
Sincerely,The Google Merchant Center Team
**Related links**
* Free listings policy: [Misrepresentation](https://notifications.google.com/g/p/APHC3cpd3O0Jx7GLcOArWYOlOYa4xeSQ3k1jxqQML962UHugX7Q4UAj6zfgdsFYxVPnMqSJe8Pp2FgTUrQ5arRxkM5LLT7E_mnWRINJxOjIGWgt6NpGpV6ScGlhmMXN4papj0IrVN473HYtICtkISH1swi0iOz5nwnX86x5ppLHclVgz9kI13lJ3xUk1upBO3myENSqot0Spl0WxHoojNbehGlnZ9Q)
* Shopping ads policy: [Misrepresentation](https://notifications.google.com/g/p/APHC3crT8egSp8slvjRIkFo0XnVe2ncI4IpHs_G4Pf3h3H8yQQEqgamYtYMeufNDeO31NPfW9V1bfAQy4Ody2YGMKCGyaMfBjC1_e2D4cXaowzzZVoAAjOjzp0NTxkWssG2ivYOrmZNhuOMTqWigu3Pp2K0fAI0piH7nTsfR4Cdm7nv4ER7YkYUgflkVtZ7ktq7r9Hmkyty-KHnWnYZSVTpv5ZX7bnrMjaaB)
* Learn more about the [“Request review” button](https://notifications.google.com/g/p/APHC3coT–px0eQF6KN2f-JMb0bhglY6MW4EBNonxPqwRfhYdW72JLjgcBloANqUCHZB1P9GJAVYHE1HpjeFghqiEODdCO7YSVkbfX8i-y7vpCYJwxDIqxc9OJRroUYgpUpQ5WnA_NScNPeOxddgSgeTP9Pdas9OKVTcQu_yckQutY_7AgcALoKMKub12UATft5SxqZSXJFFJ0Hwkc67h-WN7eAfsXtvUVCSe5FgEjHDW4HdegTMZfAbSYXPhA) and appeals process\* Please check with your preferred third-party platform for availability.
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