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Poll: Native Access for Distributed Teams
Hi. Looking to hear from companies who may have distributed teams or multiple business units practicing social. Basically, different teams and handles for different contact tracks.
Here is a good use case: if I run @CompanyHandle and there is a @CompanyEurope handle run separately by our European team:
1) Does the European team have direct access to their account passwords? How about one designee on that team?
2) Do you put their handles behind encryption tools like LastPass? Finding it behaves weirdly for teams that happen to have different physical locations.
3) Do you rely on Sprinklr or other publishing tools for most of your account and password management? Any challenges or security concerns here?
Curious to hear more. Pros and Cons. I work for a Fortune 50 and am looking to make sure my acumen is up to date.
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2 Replies
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All new posts need a flair going forward
byu/JonODonovan insocialmedia -
My team structure is fairly huge, so here’s what we do:
1) Each country has their own set of passwords that only the country leads have native access to in a password bank document. The regional team keeps them as an FYI but does not log in.
2) We use DashLane for ours. If it behaves differently it might be due to logging onto the network on different locations thus triggering the message.
3) Yes we do use Sprinklr. But we find that it is not comprehensive enough has it does not cover the following features: Instagram DMs, Instagram Stories, Instagram Comments from pages that only mention us as a comment and not on a post and also Twitter Fleets. You would still need native access for those for which you can manage password sharing via DashLane.
Sprinklr is also quite notorious for resetting passwords once every 2-3 months so you do need to be on the lookout once it happens.
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