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help! parameter vid id required, can’t run fb ad
Hello, ive been trying to set up an instant experience/collection ad with video as the first media asset and i cant seem to upload it. It keeps giving me an error as:
“Something Went Wrong: We’re having trouble completing your request. Please try again. (#1487470)”and parameter video id is required.
however if i switch the media asset to a photo, it works.
im doing this on the side so no access to fb support, just wondering if anyone knows how to go about doing this please? thank you!
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