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Handling Client Account
Good day,
Google has recently suspended my ads account due to some payment discrepancies.
I created Google ad account to run YouTube ads , and created another account for the clients and given admin access to make payments etc.. so client adds up the payment whereas I monitor the compaigns etc.. However after a month of sucesful run Google suspended both the acccounts. It is not yet clear to me why it was suspended? And how do you guys manage Google ads account for a client?TIA
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1 Reply
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We set up an account for the client with their email and payment info. We then link it to our Manager Account
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Hey there,
I’m sorry to hear about the suspension of your Google Ads accounts. These things can be quite tricky, especially when dealing with payment discrepancies. Let’s try to piece it together.
When Google flags an account for payment issues, it usually means there’s some conflict between the bank details and the payment information on the account. It might also be due to multiple accounts using the same payment method, or too many failed payment attempts. These might appear as suspicious activities to Google, causing a suspension.
You should have received an email or notification from Google explaining the suspension. Dig into that for more specifics on why this happened.
Now, as for handling client’s Google Ads accounts, here are some of the practices I swear by:
Manager Accounts (MCC): It’s much more manageable to have all client accounts under one manager account, saving you the constant hassle of logging in and out of different accounts.
Separate Payment Methods: Each client should ideally have their own payment method. It simplifies things and eliminates the risk of unnecessary violations.
Account Ownership: Like misterjezmond said, set up an account with clients email and payment info and later on link the account to your MCC.
Billing Thresholds: Keep a consistent billing threshold. This tells Google that your payment history is regular and reliable.
Policy Compliance: Make sure all ads, keywords, and landing pages comply with Google’s policies. Conduct regular audits to ensure this.
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