Google Ads Support is a Joke

Forum White Hat SEO PPC Google Ads Support is a Joke

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #15005
    seohelper
    Keymaster

    Sorry for the rant, but it seems like asking Google Ads Support a simple question like “How do you create auto generated end screens” turns into a multi email ordeal where they point you in the wrong direction.

    I have a representative that said to create YouTube End Screens, when I don’t want YouTube End Screens. Then stated the Auto Generated End Screens are impossible, when half of YouTube ads have these background faded centered logo automated end screens. I am starting to go gray and pull out my hair.

    I don’t know enough about Google Ads and therefore ask their support team, but I feel like they are as inexperienced as I am.

    #15006
    mistermmk

    Oh yeah, it’s almost always zero help, and if you ask about optimization, it’s often harmful. Once you can get a rep it’s night and day though they still try to sell you feature adoption all the time.

    #15008
    Bonnie_McMurray

    They’ve been driving me insane lately. It takes 5 tries to get someone decent.

    #15009
    lefthandedaf

    Google Ads Support is worthless. Don’t ever expect them to have an answer.

    #15007
    ryans91

    All major platforms have terrible ad support imo. To answer your question though, those end screens with a CTA run automatically after trueview for action campaigns.

    #15010
    PreSonusAmp

    Mostly people following a predetermined set of processes.

    #15011
    aamirjavaid

    Have you tried the Advertiser Community?
    They’re much better.

    #15012
    PainAmvs

    Don’t ask them for help lmao unless you want to spend more money.

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