Facebook ad account got deactivated

Forum White Hat SEO PPC Facebook ad account got deactivated

  • This topic has 3 replies, 1 voice, and was last updated 1 month ago by mundus011.
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  • #6895
    seohelper
    Keymaster

    When i wake up in the afternoon i notice that my ad account god disabled and this is the error message that I have

    We noticed some unusual activity on your account, so we temporarily disabled it to protect your personal and financial info. To let us know it’s you, please confirm your account.

    But when i try to confirm and press get started. This is the issue that I encounter Error while performing Auth

    View post on imgur.com

    Something went wrong. Please try again. Did someone already encountered this? I’ve been having this issue for like 4 hours now and i cant confirm my payment method…. Already tried appealing to the support and facebook says

    Hi,

    Thanks for contacting Facebook.

    To be able to advertise on Facebook, please verify your payment method by finding the 4 or 5-digit code on your credit card statement and enter this code on your Facebook advertisement page. On your credit card statements, reference numbers usually appear next to a label like “FACEBK*” or “[FACEBOOK.COM](https://facebook.com/)*”.

    Please note that you may not find your reference number if you’re using a debit card as your payment method for ads. If this is the case, please let me know. Once you reply with this information, I’ll be happy to assist you further. and it auto closes the file that i have appealed.

    ​

    already tried checking if there is a live support on [https://www.facebook.com/business/help](https://www.facebook.com/business/help) but there is none. please help 🙁 as this is really a huge effect on our business

    #6896
    neurent

    Your account is screwed, there is no fixing that, unfortunately.

    #6897
    Vespasian360

    Try to hop on a chat with them if the button shows up for you: [https://www.facebook.com/business/help/169249477193317](https://www.facebook.com/business/help/169249477193317)

    #6898
    mundus011

    Hello. Where you able to fix this?

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