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  • PPC

    Custom Audiences Not Showing Up In Dropdown Menu (FB)

    Posted by seohelper on August 9, 2020 at 6:35 pm

    Am I the only one? I am able to only add 1 audience and then any other audiences are not being found. I see the little blue circle but that’s it. No audiences. Have had the issue since yesterday. Super annoying. (Excluding audiences = same issue. No audiences being found)

    Edit: it took me 8 min to be able to find other audiences. Since I have 4 or 5 more to add, it’s going to be an interesting night! 8 min PER audience. (Sunday night)

    DustinRealtor replied 3 years, 7 months ago 1 Member · 9 Replies
  • 9 Replies
  • feelthestoke

    Guest
    August 9, 2020 at 8:09 pm

    Got me? I’ve had issues where I can’t see them to select, but as I manually type in the name(s) of them they will appear.

  • oakich

    Guest
    August 9, 2020 at 8:23 pm

    Happenned to me a few days ago too.

  • candicelee

    Guest
    August 9, 2020 at 9:46 pm

    Same has been happening to me for days.

  • workerID1

    Guest
    August 9, 2020 at 10:44 pm

    I was having a slightly different issue where I couldn’t select any custom audience without being told I was being rate-limited. FB support was useless, but today I can finally use them again.

  • robfacebookadexpert

    Guest
    August 10, 2020 at 8:48 am

    It sounds as though you have created an audience while signed in as another account, therefore the audience is saved in that alias.

  • DeepSyncLabs

    Guest
    August 10, 2020 at 10:01 am

    Some of our clients have had to wait for Shared Audience terms to be accepted (we think for newer accounts) but assuming you’re talking about just the CA workflow?

  • hinote

    Guest
    August 11, 2020 at 1:51 am

    DUDE. I’m in the same boat. i need help lol

  • RoelandVliet

    Guest
    August 11, 2020 at 2:51 pm

    Having the same issue. Extremely annoying, hope this gets fixed asap.

  • DustinRealtor

    Guest
    August 20, 2020 at 9:56 pm

    Is anyone still having this issue? I am unable to add or edit any audiences to my ads, existing or new.