I have had my account deactivated twice and successfully appealed. I have found that due to the appeal recipient being a bot, your appeal photo of you holding the image is rather important! Ensure you are holding the piece of paper with both hands (use a timer or ask someone to take it) and taken from a distance in a well lit room. Try using a marker to make your paper writings visible. And if you get pass the robot they will reply an email saying Your Account was Deactivated and they are following up! If you don’t receive that reply email, keep sending them a fresh image the next day! Hope this helps someone!