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My tracking plan looked perfect on paper. Then we tried to build it.
It took me a week and a half to create this beautiful spreadsheet. All events are named in a proper way. All trigger conditions recorded. Page groups based on business objective. I was even proud of it. I Forwarded it to the dev who does our GTM work. He spent ten minutes or so looking at it, and returned with three questions which I was unable to answer. First, he inquired about what to do to distinguish between clicking the add to cart button on a product page and the same button on a quick-view modal. I had not even realized that the modal was there. Second, he indicated that one of my page view events did not have a distinct URL pattern since the site is on hash routes that do not reload the page. I was not aware that it was a thing. Third, he inquired what to do when a user makes a submission to a form but the submission fails to pass validation. I had just been following successful submissions. So my ideal plan was not perfect since I had holes in it that I could not see since I was simply clicking through the site as a regular user, not examining the actual code or edge cases. And now we are constructing tags anyhow and finding more holes each day, so the plan is practically useless and we are just making it up as we go. Has anybody ever prepared a tracking plan that has ever been in touch with actual development? Or do we all simply believe that the spreadsheet is a draft and the actual plan is to be written in GTM? I felt that I spent a lot of time doing something that did not seem to be useful and looked professional.
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