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  • PPC

    Agency Meta BM Hacked

    Posted by Thin-Sort-765 on June 26, 2023 at 12:13 pm

    Has anyone been experiencing unknown users getting added into Meta BM?

    Thin-Sort-765 replied 3 years ago 2 Members · 1 Reply
  • 1 Reply
  • BottingWorks

    Guest
    June 26, 2023 at 1:23 pm

    Yes, it’s quite common. You’re going to need to contact Facebook support and advise them. Remove anyone that’s been added, reset all passwords on a fresh device and set 2FA on all accounts.

  • TTFV

    Guest
    June 26, 2023 at 2:02 pm

    As long as the account(s) you use to admin the BM haven’t also been hacked and banned you should be able to recover.

  • ridevine

    Guest
    June 26, 2023 at 2:22 pm

    Good luck. Had the same happen in July of last year and I’m still waiting for them to remove the bad accounts added to the business manager. They demoted me from Business Manager admin and I’m unable to use any BM features.

    Honestly it’s affected our business but Meta doesn’t seem to care. I shit you not they have been working on the same ticket since July 2022.

  • ANP06

    Guest
    June 26, 2023 at 8:24 pm

    You should check all the ad accounts you manage for scam campaigns and also check for auto rules setup. Odds are you’re going to lose that BM and maybe even your personal will get disabled. Start planning for that.

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