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What kind of moderation is best?
Reddit combines voting (to move better topics higher) and straight moderation (removing comments/posts/users). Other platforms have different schemes. They're all going for some mix of:
- Remove disagreeable information (hateful/false/etc) from the platform
- Remove disagreeable information from your view
- Remove illegal information (like child porn) from the platform
What's your personal view on moderation? Do you want annoying stuff banned for everyone or hidden for you? How much do you trust moderators to be fair?
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1 Reply
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I’m really not sure the best solution. I currently think that all social platforms rely too much on user reporting to manage content which violates their own terms of service. They should be automatically removing the things which break their own policies. Whether they use people, AI or other smart features, they need to do this on a bigger scale than they already are.
I also think brands should have more automatic control over what is and isn’t shown on their own pages. If a page wants to promote more constructive conversation, there should be options. A post just saying “Your service is shit” doesn’t really help, while “my order was delayed” is potentially useful and can be followed up.
The Reddit upvote/downvote is great for filtering out unpopular views (for better and for worse.) However, other platforms have removed the “dislikes” so as to continue promoting that negative content. I can see it as a continuing trend if these companies favour clicks over integrity. Spoiler: they do.
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I think Reddit moderators are fair because they remove duplicate and illegal content. This helps maintain the platforms integrity and authority.
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