-
How We Automated Social Media DMs and Boosted Engagement
I wanted to share something that’s been a game-changer for managing social media inquiries. My team started using Insite, an AI tool that automates both inbound and outbound DMs across platforms like Instagram and Facebook, and it has completely transformed the way we handle customer communication.
Here’s how it works:
• Automated Responses: Insite creates custom AI models tailored to your business, which helps us reply to common questions, product inquiries, and even schedule follow-ups automatically.
• Increased Efficiency: Our average response time dropped to under 1.5 seconds, and we’ve seen a 25% boost in engagement thanks to faster, more consistent responses.
• Improved Lead Management: We’ve been able to capture more leads by ensuring no message slips through the cracks.
If anyone else is struggling with managing high volumes of DMs or looking for ways to streamline client communication, I’d be happy to share more details or provide a demo of how Insite works!
-
1 Reply
-
I found a few, can you share the link?
Log in to reply.