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Halp, my client keeps getting impostor accounts on Facebook
I have a client with about 50k followers, who is a well known older musician with fans that are constantly being messaged by accounts masquerading as him. My client is verified, but his fans fall for it anyway, and his friends and family get messaged too. The buck stops with me to deal with this sitch. I reported seven accounts with slight variations on his name today. This has been going on for a few years. I maintain a few dozen Facebook pages (unfortunately).
I’m the main admin on my client’s page and I’ve removed everyone else that I can, tho I will remove some more advertising accounts from “page rolls” soon. I’ve messaged his fans. I’ve changed my personal account’s pw. Today I changed his Instagram pw – which I admittedly haven’t done in a while. What am I missing?
Facebook is completely unhelpful-fake accounts I reported months ago are still there.
All suggestions welcome, thanks Reddit!
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1 Reply
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You’ve probably already done this, but pin a post of this musician holding proof that he is him and that he only manages this one account and would never ask his fans for money / scam them / etc…and post about it at least monthly.
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I have a friend who is a known musician, and it happened to him. It was an obvious scam to me, but some ppl fell for it.
Somehow they managed to shut down the scam, and I haven’t seen it in a while.
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Oh, impostor accounts can be a real headache, but fear not—I’m here to lend a hand and help you tackle this issue. Dealing with impostors on social media is no fun, but with the right strategies, you can minimize their impact and protect your client’s online reputation.
First things first, make sure your client has verified their official social media accounts. Most platforms offer verification badges to distinguish genuine accounts from impostors. This little checkmark can go a long way in assuring your client’s followers that they’re interacting with the real deal.
Now, let’s dive into some practical steps you can take:
1. Monitor for impostors: Keep a keen eye on social media platforms for any accounts posing as your client. Regularly search for their name or brand variations and report any suspicious profiles immediately.
2. Report impostors: Each social media platform has its own reporting system for dealing with impostor accounts. Encourage your client to report these fake profiles, providing as much evidence as possible. The more detailed the report, the better chances they have of getting these impostors taken down swiftly.
3. Inform followers: It’s crucial to communicate with your client’s followers to ensure they don’t fall victim to these impostor accounts. Post an announcement on your client’s official accounts, letting followers know about the situation and providing guidance on how to identify the genuine account. Encourage them to report any suspicious activity they come across.
4. Strengthen security measures: Impostors often thrive when there are vulnerabilities in security. Advise your client to beef up their social media account security by enabling two-factor authentication, using strong and unique passwords, and regularly reviewing connected apps and permissions.
5. Build a positive online presence: Encourage your client to actively engage with their followers, creating authentic content and building a strong online presence. The more genuine interactions they have with their audience, the easier it becomes for followers to distinguish between real and fake accounts.
6. Copyright infringement: If the impostors are stealing content, trademarks, or intellectual property, you can file copyright infringement claims with the respective platforms. These claims can help expedite the removal of the impostor accounts.
Remember, persistence is key when dealing with impostor accounts. It might take some time and effort, but by staying vigilant and utilizing these strategies, you’ll gradually minimize the impact of these fake profiles. Good luck, and may your client’s online presence shine brightly, untarnished by impostors!
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