Forums › Forums › White Hat SEO › Social Media › CRM for multichannel? Social, SMS, Email, Website › Reply To: CRM for multichannel? Social, SMS, Email, Website
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I’ve been using a setup where all channels flow into one dashboard, and what really helped me was adding phone support with https://www.mightycall.com/blog/call-center-software/. It made it way easier to handle call volume alongside social messages and emails without juggling screens. Everything syncs up better, and I don’t drop customer convos anymore.
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This reply was modified 1 month, 1 week ago by
bullman.
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This reply was modified 1 month, 1 week ago by