Not needed. If you spend enough (and it’s not that much) you can end up with a good group of reps. In my experience if you have an account that is growing in spend you can get several people assigned to your account and they’ll do everything from help you research complex solutions in Google Ads Script to research phrase/exact match keyword lists for you, etc.

I’ve had weak reps before but I guess I’ve been lucky to have had many really strong account strategists over the years, sometimes separate ones assigned to each account in my portfolio that stay many quarters.

The real question is – what is the issue you (OP) are dealing with and were you unable to get assistance? What’s your monthly spend on the account in question?

I’ve even had two reps work through a client who got suspended (actually, the client was told it was a permanent closure and within a couple of weeks we were back up running ads just fine).