Reply To: I feel like I’m in over my head. I started a Social Media Management/Production Company due to high demands for a “One Stop Shop” marketing service. I’ve made many connections over the years being in the restaurant business and just signed on my 5th client.

Hi there! Super happy for you to be able to get many clients when starting out! By background: Worked in Social Media for 5 years on the corporate side, started an agency with 3 other people last year, we are 15 now.

My advice might be super basic, but maybe it still helps:
I don’t know about your financial situation but if you can already pay yourself enough money to live, I would focus on first making sure you can handle the clients you currently have and deliver quality work while also having enough time for learning how to, well, run a company.

I would advise against scaling too fast if you are just by yourself and have not worked in an agency before. Managing people, admin stuff, tax stuff etc. is tasking and could have a negative impact on your work quality.

Now if you are in a situation where you can not finance yourself yet and need to scale to do so, then acquire those clients. “Sell it, then figure it out.” I don’t know which country you’re in, but you should be able to find freelancers to cover your niche.

If you need more help with finding the right tools or want to discuss scaling you can send me a DM. Wish you all the best!