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Understanding topical authority
I’ve been trying to shift how our SEO department works, and I’d appreciate some insight from people who’ve gone through similar changes. The way we currently operate feels like we’re applying various “SEO things” to clients and then hoping the results land. Sometimes they do, sometimes they don’t, and there isn’t always a clear strategic framework guiding why we expect the outcome we expect.
Recently I’ve been consuming a lot of content from Edward Sturm around topical authority. The concept resonates with me, but there are nuances I still struggle to understand. One straightforward way to build topical authority is by publishing blog content that comprehensively covers a topic. That part I get. But I’m not convinced this is the best or only way to build topical authority across all clients, and certainly not in a scalable agency environment. Recommending the same blog-content solution to every client feels shallow and often misaligned with what they actually need.
So my questions are:
How do you build topical authority without defaulting to blog content?
Are there other practical frameworks, deliverables, or tactics that help a client build depth around a topic beyond publishing educational articles?
How do you approach topical depth when a client doesn’t specialize in a single domain?
For example, we have e-commerce clients that sell dozens (or hundreds) of different product categories without a unifying theme. It’s hard to imagine building true topical authority across everything simultaneously. So is the strategy to narrow down and specialize certain categories? Or is topical authority simply not a realistic objective for this type of client?
Is topical authority even the right strategic lens for all clients?
I’m wondering if this model is more relevant for information-heavy verticals, editorial brands, or businesses with narrower product-market fit.
If anyone here has moved their agency or internal SEO team from a “do SEO and hope it works” mentality to a more strategic and structured “this is how we win” model, I would really appreciate hearing how you approached it. I’m especially interested in frameworks, decision criteria, and real examples of how you’ve operationalized topical strategies across different types of businesses.
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