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Switched from Hootsuite last month, here’s what surprised me
I run a small marketing agency and we had been using Hootsuite for years. It was kind of our default tool for everything, so switching wasn’t even something we seriously considered for a long time. But over the past year, things just started getting frustrating.
Support would take ages sometimes and replies felt pretty generic, feature updates didn’t really address real problems, and it felt like they weren’t actually listening to users anymore. We finally decided to move away last month and switched to Social Champ instead as they were offering 3 months free for everyone who switches from Hootsuite . Honestly expected the process to be messy, but a few things surprised me:
– Setup was way quicker than expected
– Team adapted almost immediately
– Didn’t feel like we lost anything important
Biggest difference though that it just felt more aligned with what we actually needed (and not overpriced for no reason).
Still early, but definitely feels like we should’ve done this sooner.
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