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SEO question: Can you outrank negative articles about your company/client with positive content?
working on a tricky situation and need some real talk from people whove actually done this
client is a small saas company (~50 employees). former CTO left on bad terms last year and wrote this detailed medium post basically trashing the company culture, calling out the CEO by name, and making some pretty serious allegations about how they treat employees
post went semi-viral in their niche (got picked up by a few tech blogs) and now ranks position 2-3 for "[company name]" and position 1 for "[CEO name]"
theyve been hemorrhaging leads because investors and potential hires google them during due diligence and this is literally the first thing they see
what theyve tried so far (didnt work):
- asked medium to remove it (rejected – falls under opinion/free speech apparently)
- CEO wrote a rebuttal post (just made it worse, now both rank high)
- tried traditional link building to their homepage (homepage went from p5 to p4, negative post still at p2)
- spammed positive PR in obscure publications (ranks on page 3-4, doesnt push down the main article)
so is it actually possible to outrank established negative content through pure SEO? or is this more of an ORM problem than an SEO problem?
what ive been considering:
- content velocity approach – create 10-15 high quality pieces (thought leadership, case studies, interviews) optimized for brand name + positive modifiers. problem: would this even work against a 2 year old article with natural backlinks?
- authority building – get CEO featured on major industry podcasts, tier 1 publications, speaking gigs. build actual E-E-A-T signals. timeline probably 6+ months though
- SERP diversification – optimize for knowledge graph, video results, news results, try to dominate the SERP with different content types so the negative article gets pushed down even if not outranked
- to partner with any third party reputation management service that basically does #1 and #2 at scale. Some quoted 4-6 months and $15k which client is considering but wants to know if this is even feasible before committing
but I'm skeptical cause:
- the negative article has genuine engagement (200+ comments, shared across twitter/linkedin, cited by other articles)
- its on medium which has stupid high DA
- the article is actually well-written and ranks for long-tail variations too ("[company name] toxic culture", "[company name] employee treatment", etc)
- google seems to be prioritizing "authentic voices" lately and a disgruntled ex-employee probably fits that profile
what ive learned from other cases – talked to a few people whove dealt with similar situations. consensus seems to be:
- you cant delete it so dont waste time trying
- legal threats usually backfire (streisand effect)
- pure SEO rarely works if the negative content is legitimately popular/engaging
- best case is usually getting it to page 2-3, not completely suppressing it
- timeline is measured in months not weeks
really need some honest perspectives here. client is desperate but i dont want to overpromise if this is a situation where SEO has limited impact
has anyone successfully buried this type of content? what actually worked vs what was a waste of time and money?
appreciate any real experience, not just theory
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