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Meta ads not spending budget or giving impressions
Posted by on September 28, 2025 at 2:10 pmHi all,
I'm new to Meta and have tried all possible workarounds I know for trying to solve this issue – namely that my ads, though Active and though there is no issue with my payment method on my account – are not gaining any impressions. I've even added £30 of funds to the account so it can't be an issue with my card itself. For some reason, the ads aren't spending this money.
In 48 hours there's only three impressions on two ads I've made, audience is united states, daily budget set to £20 (my bank is British, I'm a British citizen). I've checked all my info, enabled two factor authentication, tried duplicating and creating 'Engagement' and 'Traffic' ads which also gain no impressions when active. At this point, I need to contact Meta support but it looks like there's no button to do this?
I need to speak to someone on this issue as there's clearly a problem with my account but no errors are telling me what it is. Does anyone know how to contact a help desk or any possible workarounds?
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1 Reply
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This usually happens if Meta’s system has flagged your account for review or if there are restrictions you can’t see in the dashboard. Since you’ve already checked payment and setup, the best step is to contact Meta support directly through the **Help Center – Ads Manager – Support** option (sometimes only visible on desktop). You can also try the “Chat with Support” option if it appears under your account. Until support clears it, the ads likely won’t spend.
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Do you mind sharing your targeting, is it red, yellow, or green?
Also do you see any yellow flags on your ads, and do you mind sharing your ad set setup, screen shots will do?
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If your Meta ads are active but not spending, it’s usually an account-level trust/review issue rather than your setup. Check Account Quality for hidden flags, verify your ID/business, add a strong payment method
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