I’m starting in a new position, looking for ways to better manage a team.

[24framespersec]

have regular meetings and make a calendar so everyone knows what’s expected of them and then leave them alone to do their jobs. there is nothing worse than being micromanaged.

[ObservantKing]

I’m not a manager but I’ve seen weekly 1 on 1s work to layout the week and periodic check ins after. Nothing too formal just a how are things going with deliverable and let me know if you need help. Obviously if it’s a bigger project you meet more.

We used Trello to track projects and Asana I believe to track requests from other departments.

In terms of brainstorming we usually had a white boarding session and someone took a picture and sent notes after.

Hope that helps.

[notbriebryant]

In addition to implementing the routine meetings and time management tools others have suggested, I think taking time to get to know the team will go a long way to build rapport. Meet with them individually to discuss things like their professional goals, pain points in their workflow, even take it as an opportunity to ask about the management style under which they work best. Consider your own leadership style and look for ways to grow and be more dynamic outside of your default settings. Linkedin Learning has some cool resources that have helped me. That you’re already thinking about ways to get off on the right foot says a lot about your work ethic. Congrats on your new position!

[rejsylondon]

I can maybe offer some very general advice.

Set clear expectations, provide feedback, ask for feedback, make sure you understand your responsibilities to your manager and what they want from the team and ultimately what they want for the business (and try to manage it the best you can).

I try to make it as easy as possible for the team to do their job so that then I don’t have to get involved often. One year in, they are 98% self sufficient, they try to branch out and try different accounts (for a project or two) which I encourage because they come back better. Make it obvious that you will treat them as adults and you expect they behave like adults if presented with making a decision.

Edit: I could ramble on all day as learning this skill was exceptionally challenging for me but also valuable

[Mirkovic232]

Have you “assembled” your team yet? Is a video editor position filled? 🙂

[Mythikun]

Slack will be your friend, just like asana or trello (or monday)Asign monthly homeworks to boost your team’s creativity and improve skills. I am a graphic designer, and my boss makes us take a lot of courses and recommends us movies, comics, hella stuff. I really enjoy it, because I feel like he actually cares for our growth 🙂 (edit for typos)

[softwareforall]

I manage a team similarly. A little bit bigger. Together we serve 17 clients as an agency.

1) slack workspace. We’re all remote. Everyone knows when everyone’s working. Conversation and a lot of @here questions.
2) Clickup: every client, every task or milestone. Someone’s responsible for it.
3) shared drive: everything is in here. Drafts. Visual library. And airtable bases.
4) password manager because you can’t empower people if they can’t access things.

Processes:
Onboarding clients and password management. Is bigger than you think. I usually do that during an audit. Make sure everything’s linked up to our systems properly (brand account YouTube, Google analytics, etc).
Monthly client marketing calendar for some clients.
Big projects: weekly check-ins
Everyone: once a month lunch and learn.

And then just a whoooole lotta communication.

Godspeed

[VMoHj5]

just one comment, as I don’t see it mentioned.

Just be aware, the setup has been done by your predecessor. If you come to the conclusion that it is not ideal, the whole thing is not carved in stone. You are responsible for the org-chart and responsibilities of your direct report.

[Pickled-Love-365]

A daily update calendar needs to be fit in. This should feel like they are being monitored, but instead, it should be a casual session where each one can mention what they did, what they plan to do, and also invite suggestions.

A good leader should first be a great teammate.

[Junkstar]

Your company has decided to value content over listening and engagement. That’s a red flag. But, you could have worse problems. Just be really supportive of the community manager. You are fucked without him/her. They need to be your priority. They need to be amazing, or you have got nothing. Content is half the battle. Community is the other half. The community manager is carrying half the entire team’s work.

That said, start having weekly creative sessions. An hour, whole team, no idea too stupid. Listen to the community manager over everyone else. They know the audience, the platforms, the chatter. If they believe in the content, they will make the content fly when it’s published. Then make your decisions about what to produce and create a backlog list. Prioritize the list. Set deadlines. Do it each week. Kill what’s not getting done. Run with the creative that flows and pops. Get a second community manager.

[analyticsgeek]

This is really good advice. What happens when killer content works? Feedback. One comment under your post can derail your entire campaign. Depending on your industry, you may want to meet regularly with PR leadership too.

Edit: My comment was in reply to @junkstar below. Sorry kinda new to this.

[erinmonday]

A project management tool will be your best friend. Slack workspace or Monday.com. Leverage automations.

Id mapout workflows visually and establish clear turnarounds and responsibilities.

Look at Kanban board logic and Google how newsrooms use Slack for organization.