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How do you manage Instagram business: mobile app or browser on a laptop?
My wife teaches Chinese and sells Chinese courses, coaching and stuff and she uses Instagram on her laptop through a browser. Gradually, she gathered quite a few students and clients and it was annoying for her to scroll through all of the chats in Direct, permanent anxiety to lose someone or forget to reply. So I made a kind of CRM, but simpler and intended only for Instagram. This contains a simple dashboard where she can create product positions, custom statuses (=stages), and prepared instant messages and browser extension that adds some buttons near each chat where she can set the status and products of a deal.
I’m curious if it’s widespread problem or regular instagram-business owners use the mobile app only?
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