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GIF and music crashed?
Posted by on January 27, 2021 at 8:40 amSo a client of mine used a personal GIF I Made for him. Since it wasn’t displayed on the GIPHY database, I told him to copypaste it on his Instagram stories (which is something I often did).
Now he’s complaining that his GIFS won’t load anymore and so does the music.
What could be wrong? Did the GIF crashed his stories? Did I f*ck up?
Thanks for all the help
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2 Replies
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byu/JonODonovan insocialmedia -
This can have so many different possibilities why it is not working.
You can work out the following steps:
– is the app up to date?
– Is the device software up to date?
– has he tried restarting the app?
– has he tried restarting the device?
– did he maybe click on „mute“ in the story UX?
– how did he „copy&paste“ the GIF?
– is he posting natively or via a CMS?
– maybe the GIF is too big in size.…
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