-
CS-Cart website + Meta Dynamic Remarketing Not Working.Need XML Feed Add-on Advice
Posted by on January 24, 2026 at 6:23 pmHi everyone,
My website runs on CS-Cart, and I’m facing an issue with Meta Dynamic Remarketing (Facebook Catalog Ads).
Dynamic ads are not working because Meta is unable to properly match products between the Pixel events and the Catalog feed. I believe the problem is related to the product feed format or product ID mismatch.
I’m considering buying a paid XML feed add on to generate a proper Meta compatible feed and fix catalog syncing.
I’d like to know: What is the best paid XML feed add-on for CS Cart for Meta Catalog?
Has anyone successfully fixed dynamic remarketing issues using a feed add-on?
What common mistakes should I avoid when setting up Meta feeds with CS-Cart?
If you’ve solved this before, I’d really appreciate your experience and recommendations. -
1 Reply
-
>…Meta is unable to properly match products between the Pixel events and the Catalog feed.
This is what you need to look at first. In Meta go find your catalogue in commerce manager.
Then find a product listed under the product section. Click on the product itself, and you should see a content ID listed as part of the catalogue.
Then go to that product page on your website, and make sure the content id passed into the Facebook pixel matches that content ID. If you don’t know how to check a pixel install Facebook pixel helper or Omnibug.
If they don’t match, you have your answer.
This is a common problem I see when the eCommerce platform is passing back something like the id for the product in the CMS, and not the product SKU. Meanwhile your pixel might be passing back the product SKU and not the item ID.
If these two are indeed matching, it sounds like an entirely different issue. If they don’t match, then you know what problem you need to solve.
-
Generate a product feed where the CS-Cart SKU/ID matches what your pixel sends and replace the default export with that XML so your catalog and dynamic events align
-
the product ID in your feed doesn’t match the ID sent by the Meta pixel.
Use a CS-Cart feed add-on that lets you control the product ID, and make sure it matches exactly,
Log in to reply.