• PPC

  Blocked by “Event ticket sales – certification required” & form always errors! how to solve?

  Posted by Melodylamis on December 5, 2025 at 7:31 am

  

  i, I’m trying to run Google Ads to promote my events and drive ticket sales, but my Search ads are disapproved with the policy “Event ticket sales – certification required.”

  When I try to apply via the Event ticket sales certification form, every time I click Submit I get the error:
  “Please refresh this page and try again. An error occurred while submitting the form.”

  What I’ve already tried:

  • Different browsers (Chrome, Firefox), devices, incognito mode
  • No extensions, no VPN, no ad‑blockers
  • Billing and advertiser verification are completed and active
  • Waiting and retrying on different days

  The in‑product AI help only sends me to articles and never gives me an option to talk to a human support agent.

  My goal:
  I just want to run compliant ads that promote my events and send users to my ticketing page, with proper conversion tracking.

  Questions:

  1. Has anyone seen this certification form error and still managed to get approved?
  2. Is there any workaround or specific path (MCC/agency, different contact form, etc.) to get a manual review by the Policy team?
  3. If certification is impossible, what’s the best compliant way to advertise events that sell tickets on a third‑party platform?

  Any concrete experience or tips would be really appreciated.

  Melodylamis replied 1 month, 2 weeks ago 1 Member · 0 Replies
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