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Becoming crazy for being unable to get mt fb page into a business portfolio
Posted by on September 7, 2025 at 8:27 pmHi, I'm currently managing a facebook with a really weird backstory: its original creator was 'hacked' (that's what he said), so Meta kicked him out of his access. He tried to regain access, but with no success. So he created a new account and somehow managed to add himself as a page administrator with full access.
The thing is it's not possible to link the FB page to the IG account (which would allow us, e.g., to set an online shop on IG), since FB page is on one business portfolio and IG on another. It's impossible to access to FB's portfolio, and even if we all have full control on FB page as admin, we cannot link IG account, no matter how we try.
Weirdly, from all of our account, is also impossible to choose 'Request access to FB page' in the attempt to have more control on the damned FB page. I also tried created a new blank page hoping this 'main page' would allow me to request access to the doomed one, but the option is still greyed.
How the heck can I link FB and IG?
(of course I tried from IG as well, it gives an error)
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1 Reply
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Yeah, FB pages can be tricky. Being an admin isn’t the same as owning the Page. Only the Business Manager that *owns*it can link to IG, which is why the option is greyed out. Best bet is to try reclaiming the original Business Manager through Meta support, otherwise you may need to create a new Page under the right account and slowly move followers there
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