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All ads are now being wrongly flagged as job offers (hence rejected), what can I do?
Posted by on June 3, 2021 at 3:38 pmHi everyone, straight to the point: I’m desperate for help.
I’ve been running an ad account for the last 2 years promoting video-courses on radio hosting, created by two of the top personalities in the field in Italy. You can find us at: Marco Mazzoli Masterclass.
Since April, all my campaigns get flagged as if they were promoting some kind of job offer or professional certificate, when that’s not actually the case. This has never happened in the last two years; everything went smoothly. Now they all automatically get rejected and out of chance I’m able to get only a few approved upon manual check.
I’ve tried reaching out to Facebook tens of times, both via chat and phone, to no avail. They always say that these kind of evaluations are made by an internal team that’s is impossible to contact.
I’m now at 82 warnings and the quality of my ad account is screwed.
Has anybody experienced this? Have you some suggestions on how I can find a solution to this problem?
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1 Reply
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I’ve recently experienced this but my ads were resolved (for now) by explaining my situation to the rep over the phone. Previous to that, I would get notifications that my ads were rejected only to find them approved ~10 minutes after. It was weird because the creatives that would get approved before, were now getting rejected despite being the exact same.
The ads that I got approved over the phone, I made sure to emphasize that they were working before and that I was complying with TOS – not sure if that helped, but they were later approved. Good luck!
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