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Are you still in the same positions for those searches that you were in a year ago?
Is search volume for that service the same as it was a year ago?
Some of your customers (maybe more than you think) will be finding your service (whether it’s your business or a competitor) via ChatGPT etc, so your share of voice there is worth investigating, but AI Overview won’t be appearing for “service in location” searches, so at least AI won’t be impacting you in that way.
