Reply To: Is it me or do freelancers do a better job than marketing agencies?

[TTFV]

For most small businesses there is a benefit to working with an individual as they will typically invest more time into to learning about your company and take more pride/care because the buck stops with them.

In agencies where there’s a team based approach you can get lost in the shuffle with nobody really taking ownership of your account.

For this reason I keep my agency structure flat with PPC Managers being directly responsible for client accounts… no middle men or customer service managers.