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If you want to stay safe and avoid spam-style bots, use tools that work with Instagram’s *official API* like ManyChat or MobileMonkey.
Both support instant DM replies and comment-to-DM automation without risky follow/unfollow scripts.
For more structured flows and FAQ handling, consider pairing it with a shared inbox tool (like Respond.io) so you don’t lose context.
Avoid anything that automates likes/follows that’s what gets accounts flagged.
It helps to map your DM flows and auto-reply rules clearly first (I sometimes lay these out in Runable) before you choose a tool.
