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The products I sell are custom made. You can complete the purchase on my website, by 9/10 customers will call or email us to get advice or confirm their decision prior to making a purchase. My Google Ads account says I have 0 purchase conversions over the last 30 days, but I know that is false. I have had customers tell me they saw an ad on YouTube, called me for advice, then placed an order on our website. I get conversions from CallRail, but the tracking seems to break down from their initial call to actually making a purchase. Similarly I get a lot of customers who end up placing an order over the phone, and I have no way of tracking the GCLID from that phone call to tell Google it was a purchase conversion.
