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Yelp, TripAdvisor, Expedia, and Booking
We leverage Agorapulse to handle our publishing and customer engagement for Twitter, Facebook, and Instagram. It’s not full of whiz bang functionality like Falcon.io, but the cost for one year is a little bit higher than what they charge just for one month. It’s great to avoid using Facebook’s god awful native community management tool since we have nearly forty different pages. Praying for the day Instagram API allows third party programs more access to engagement.
Anyways, on that note, we have an even larger presence on Yelp and TripAdvisor reviews and customer support. Since we leverage Expedia and Booking for reservations, they too have their own internal pre and post visit engagement options as well for our customers.
Is there any similar customer support and review manager that condenses any or all of these review and direct message avenues like Agorapulse/Falcon?
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2 Replies
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Do you like agorapulse? I’m doing 3 or 4 trials of diff smm platforms and it’s between Ap, ContentCal, and SocialQueue so far.
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I don’t know about specific software but coming from the tech world I can tell you that there are tons of tools but none of them are cheap and a lot of them are kind of a waste of money. I am a human with experience managing yelp and tripadvisor reviews and I would be happy to manage those reviews for you if you like, I’m sure we could come to a favorable agreement if you need help with them.
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