I have a client that moved cities. We took their Google My Business page with them. Followed everything to move it to a new city. So now they have all their reviews, etc. That location is fine. But, they did not tell me that they still want to service that area that they left. They do not see their name pop up on google when they google their name in the previous city (because I moved it).
They have a physical address to use in the previous city. But I am confused on how to get actually add that listing. Every time I try to add a new location using the same name it just tells me I already own that listing and just goes to edit it. I feel like I am missing something.
You should still be able to add a new location with the same name, just provide the new (or in this case, old, or previous) address. I just finished claiming a new listing for a client that set up shop in another city.
You’ll just need to make sure there’s someone at the old address that can accept mail so that you can get the verification code.
You should be able to add a new location, do not select your old business when you add a new location.
Making it simple for you when you search for a name it will show your business name, don’t select it and add new/same name instead then click on create a location, here it is. You will be redirected to the next page for address or verification etc.