There are good reps, I always recommend at least having a 5 minute conversation with them. If they suck, email them directly saying you want to be placed on the do not contact list, once you are thrown on it you won’t be contacted for the next year. We are incentivized to push certain things but there are a few really good reps out there that do want to genuinely help and can have a huge positive impact on account performance. If you get a bad rep, just do the above so they will leave you alone.

Source – Currently work in the role.