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I just got a recommendation from our rep to start advertising a product category in shopping that we’ve had in our shopping campaigns for over a year. We discussed how this category is doing well on our last call and I got the recommendation via email within a week. I think we’ve also talked through why a demand gen campaign is a bad idea for us 6 calls in a row.
For reference, we’re also spending millions per year. Support really has gone downhill. Our rep is actually bright, I just believe that they have restructured and given her so many accounts that she’s in so many meetings that she doesn’t have the ability to look at our account outside of meetings and is forced to rely too much on the auto generated recommendations.
